WELCOME TO HAILE INSURANCE AGENCY
At Haile Insurance Agency, we believe that peace of mind begins with protection you can trust. Founded in 2017 and based in Nairobi, we are an independent, client-focused insurance firm dedicated to helping individuals, families, and businesses safeguard what matters most. With an unwavering commitment to integrity, transparency, and personalized service, we go beyond policy coverage—we build long-term relationships rooted in trust and reliability. Our approach is simple, we listen to your needs, understand your goals, and tailor solutions that truly fit your life or business. We work with multiple top-rated insurance providers to give you access to a wide range of affordable, flexible policies—without bias and without pressure. Whether you're seeking life coverage, medical insurance, protection for your assets, or specialized risk management solutions, you’ll find a dependable partner in us.
What sets us apart isn’t just our comprehensive product lineup—it’s how we stand with you when it matters most. From the very first consultation to fast, transparent claims support, our experienced team ensures every step of the process is clear, responsive, and reassuring. We value your time, your trust, and your future. As proud members of the Kenyan business community, we understand the local landscape, challenges, and opportunities. Our advisors live where you live, work where you work, and are ready to help you protect what you've worked so hard to build.
ABOUT US
Established in 2017 and headquartered in Nairobi, Haile Insurance Agency is a trusted, independent insurance firm that takes pride in safeguarding what matters most to our clients. We are committed to offering flexible, comprehensive insurance solutions that cater to individuals, families, businesses, and organizations across diverse sectors. Our independence means we work for you—not the insurance companies—giving us the freedom to compare policies across multiple top-rated carriers and ensure you receive the best possible coverage at the most competitive price. Our experienced team of professionals leverages deep industry knowledge and local insights to tailor policies that match your specific needs and evolving circumstances.
Our Mission
To provide reliable, responsive, and personalized insurance services that empower individuals, families, and businesses to navigate life with confidence. We are dedicated to building lasting relationships based on integrity and a genuine commitment to our clients’ financial well-being.
Our Vision
To be recognized as a leading insurance agency known for our innovation, integrity, and unwavering dedication to protecting our clients’ peace of mind. We strive to lead the way in customer service, technology adoption, and socially responsible practices.
Core Values
- Integrity – Every interaction is rooted in honesty and transparency, ensuring our clients always receive truthful and clear communication.
- Customer Focus – We listen closely to your needs, goals, and concerns to craft insurance solutions that truly serve your interests.
- Excellence – We are committed to delivering best-in-class service and continually improving our offerings to exceed expectations.
- Trust – We nurture long-term partnerships by consistently demonstrating reliability and ethical conduct.
- Community – We are proud to serve and invest in the communities we live and work in, promoting collective resilience and growth.
📞 Get in touch today and experience insurance done right.
OUR INSURANCE PRODUCTS
At Haile Insurance Agency, we believe insurance should adapt to your life—not the other way around. That’s why we offer a diverse portfolio of insurance products designed to protect what matters most, whether it's your health, family, property, business, or future ambitions. Our products are thoughtfully crafted to meet the needs of individuals, families, professionals, and organizations across Kenya. Backed by top-rated insurers and guided by our experienced advisors, every policy is selected with care, clarity, and a commitment to your peace of mind. Explore our full range of coverage options below—and discover how simple, smart, and secure insurance can be.
1. General (Non-Life) Insurance
1. Motor Insurance
- Comprehensive – Covers damage to your vehicle and third-party property or injury.
- Third Party Only (TPO) – Basic legal requirement covering third-party injury and property damage.
- Third Party, Fire & Theft – Additional protection against fire and theft incidents.
2. Health Insurance
- Individual Medical Cover – Personalized plans to suit your health and budget needs.
- Family Medical Cover – Comprehensive care for your entire family under one policy.
- Corporate/Group Medical Cover – Tailored packages for employee wellness.
- NHIF Facilitation – Assistance with NHIF enrollment and compliance for individuals and employers.
3.Property Insurance
- Homeowners – Protection against fire, theft, and other risks.
- Fire & Perils – Covers property damage caused by fire, explosions, and related hazards.
- Burglary/Theft – Safeguards valuables and contents of your premises.
- Domestic Package – Combines multiple coverages for comprehensive home protection.
4. Business Insurance
- Business Interruption – Protects revenue and operations during unexpected disruptions.
- Office Insurance – Covers contents, electronics, and liability exposures.
- Goods in Transit – Insures merchandise while being transported.
- Public Liability – Covers legal liabilities from injury or property damage to third parties.
- Employer’s Liability – Mandatory protection for employees in the workplace.
- Professional Indemnity – Shields professionals against errors or omissions in service delivery.
- Fidelity Guarantee – Protects businesses against employee fraud or dishonesty.
2. Life Insurance
We understand that life is unpredictable, which is why we offer a variety of life insurance policies to protect your loved ones' future.
- Term Life Insurance – Affordable coverage for a fixed period to secure your family’s financial future.
- Whole Life Insurance – Lifetime protection with a cash value component that grows over time.
- Endowment Policies – Offers maturity benefits and a safety net for your financial plans.
- Education Policies – Save for your child’s education while benefiting from insurance protection.
- Group Life Insurance – Cost-effective coverage for employees or group members.
- Funeral Cover – Eases the financial burden of funeral expenses.
- Credit Life Insurance – Pays off loans or debts in the event of the borrower's death.
3. Agricultural Insurance
Designed to support farmers and agribusinesses against unexpected events, our agricultural insurance solutions promote sustainability and financial resilience.
- Crop Insurance – Covers losses due to weather events, pests, or disease affecting crop yields.
- Livestock Insurance – Protects against the death or injury of animals from disease, accidents, or natural disasters.
- Weather Index Insurance – Innovative coverage that triggers payouts based on predefined weather parameters such as rainfall or temperature.
4. Marine & Aviation Insurance
Our marine and aviation policies offer comprehensive coverage for goods, vessels, and aircraft against a wide array of operational risks.
- Marine Cargo Insurance – Covers goods in transit over water or air against loss, damage, or theft.
- Marine Hull Insurance – Protection for ships and vessels including machinery and equipment.
- Aviation Insurance – Coverage for aircraft and associated liabilities including damage, hijacking, and third-party injury.
5. Travel Insurance
Whether you're exploring Kenya or traveling abroad, our travel insurance policies ensure peace of mind on every journey.
- Domestic Travel Insurance – Protects against accidents, delays, and luggage loss within Kenya.
- International Travel Insurance – Comprehensive protection including medical emergencies, trip cancellations, and evacuation.
6. Miscellaneous Insurance
Our flexible solutions cover a wide range of emerging and specialized risks for individuals and businesses alike.
- Personal Accident Insurance – Provides financial support in case of accidental injuries or death.
- WIBA (Work Injury Benefits Act) Cover – Mandatory employer-provided protection for on-the-job injuries.
- Political Violence & Terrorism Cover – Specialized coverage for events beyond standard insurance policies.
- Cyber Insurance – Safeguards businesses against cyber threats, data breaches, and liability claims.
- Contractors All Risk (CAR) Insurance – Covers construction projects against accidental loss or damage.
- Bonds – Includes performance, bid, and customs bonds for compliance and assurance.
WHY CHOOSE US?
At Haile Insurance Agency, we don’t just sell insurance—we build lasting relationships anchored in trust, reliability, and unwavering transparency. We believe insurance should be a partnership, not just a transaction. That’s why we go beyond policies to provide personalized guidance, steadfast support, and peace of mind every step of the way.
Why Choose Haile Insurance?
✅ Reliability You Can Count On – Life is unpredictable, but your insurance shouldn’t be. Whether you're securing a new policy, adjusting coverage, or filing a claim, we’re here with prompt, dependable service—because when you need us most, we make sure you’re never left waiting.
✅ Trust Built on Long-Term Relationships – We don’t believe in quick fixes. Instead, we take the time to understand your unique needs, offering thoughtful, strategic advice that evolves with you. Your long-term satisfaction is our ultimate measure of success.
✅ Transparent Claims Management – No Surprises, Just Solutions
Filing a claim can feel overwhelming—but it doesn’t have to. We streamline the process with clear, step-by-step guidance, keeping you informed at every stage. Our goal? Fast, fair resolutions so you can focus on what matters most.
✅ Independent, Unbiased Advice – Your Best Interest Comes First
Unlike insurers tied to a single provider, we’re an independent agency with the freedom to shop the market. That means better coverage, competitive pricing, and policies tailored precisely to your needs—all from Kenya’s most trusted insurers.
✅ Local Expertise, Personalized Service
Insurance isn’t one-size-fits-all—especially in Kenya’s dynamic market. Our deep local knowledge ensures you get advice that’s not just expert but relevant, whether you’re protecting your family, business, or assets.
At Haile Insurance, we’re more than your provider—we’re your partner. Let’s build a safer, smarter future together.
OUR INSURANCE PARTNERS
At Haile Insurance Agency, the strength of our service lies not only in our expertise—but in the caliber of the partners we work with. We proudly collaborate with a carefully selected network of top-rated local and international insurance providers who share our commitment to excellence, integrity, and client-first values. These partnerships allow us to offer a broad spectrum of reliable, competitively priced policies tailored to your unique needs. Whether it’s health, life, business, or specialty insurance, our carrier relationships ensure you benefit from robust coverage, responsive claims support, and consistent peace of mind. With Haile, you’re not just choosing an agency—you’re gaining access to some of the most reputable names in the insurance industry.
OUR TEAM
At Haile Insurance Agency, we are more than just insurance professionals—we’re a dedicated team united by a shared mission: to protect what matters most to you. Our strength lies in the synergy of our people, each bringing unique expertise and a client-first mindset to every interaction.
Led by our visionary Founder and Principal Agent, Zban Tesfu, the Haile team includes skilled insurance advisors, claims specialists, client service executives, and risk consultants who work together to provide an unmatched level of service. Whether you’re purchasing a new policy, renewing your cover, or navigating a claim, there’s always a knowledgeable and compassionate team member ready to assist you.
Our advisors take the time to understand your personal or business needs in depth, recommending tailored solutions backed by honest advice. Our claims support staff ensures every process is handled with transparency, urgency, and care. Meanwhile, our customer experience team is always a call or visit away, focused on making your journey with us smooth, informed, and reassuring.
Together, we embody the values that Haile Insurance Agency was founded on—integrity, trust, reliability, and service excellence. When you work with us, you're not just accessing insurance options; you're gaining a reliable team of partners committed to your long-term security.
GET IN TOUCH
We’re Here When You Need Us
Whether you have questions about coverage, need help choosing the right policy, or want support with a claim, the team at Haile Insurance Agency is always ready to assist. We believe in open, responsive communication—because insurance should never feel distant or complicated. Reach out to us by phone, email, or in person. Our friendly advisors are here to listen, guide, and provide the dependable service you deserve. Let’s start a conversation that protects what matters most to you.
"Great coverage begins with a conversation. Reach out today – let's build your safety net together."
Visit Us
Head Office:
Nairobi
Open Hours:
Mon - Fri 8:30AM - 5:00PM
Sat - 9:00AM - 1:00PM
Call Us
General Enquiries and Claims :
+254721213681 / +254736736361
Email Us
General: info@haileinsurance.co.ke
Claims: claims@haileinsurance.co.ke
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